Should you decide to return the product for any other reason, you'll be required to send the product back to our studio in Ontario Canada.

Please note that you would need to bear the cost of sending the package back us.

We offer a 90 days return policy so you can choose the most economical shipping option. 

Once we have received the returned product, we will process a full refund to you.

Please get in touch with us at eli@oncloudart.com or via the Contact page to arrange for a return. 

Return Conditions

- Our Returns Policy lasts for 90 days, starting from the date your order was delivered to you.

- Returns that reach us after this period will not be accepted. 

- Prints must be returned in the same condition as it was delivered in and in the original packing or similar protective tube/box. If your prints arrived damaged or with defects, this will need to be made known to us before the return process is initiated. 

We reserve the right to refuse any returns, that do not fulfil these criteria.